Corporate Field Support - Anonymous employee Equity Residential Employee Review

4.0
Sep 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You get to work with some of the best talent in the industry. - There's usually a lot of upward movement available for property operations. - The employees are smart and good at what they do, but they also don't take themselves too seriously. They know how to laugh and be personable. - They care about work/life balance. - Upper management takes employee feedback seriously. - Decent rental discount if you live at one of the communities.

Cons

- New ideas are sometimes hard to test or get off the ground due to the size of the company and how many people/ depts need to be involved in any one initiative. - There's a little bit of office politics that comes into play, as with any corporate environment. - A lot of the strategy and decision-making happens in the Chicago headquarters, so some in the field find it hard to be empowered and take ownership in their roles. - Health insurance coverage isn't great. You end up paying a good amount out-of-pocket.

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Equity Residential Response
8y
We truly appreciate the time you took to share such meaningful feedback. It is beneficial to hear your perspective, and we couldn’t agree more with all of the great things you shared as “pros” - particularly about our amazing employees and caring leaders - but your words of advice ring true as well. We want to ensure that all of our team members feel equally engaged, empowered, and developed, and from the thoughtful and balanced way you articulated your views, we imagine you have some great ideas for us. Please know we’d love to hear more of your ideas and suggestions, and we encourage you to reach out to a member of our HR, OTD, or Employee Communications department to continue the dialogue. Thank you for your 8 years of service, and here’s to many more!

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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