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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Overall my experience has been pleasant - Community Manager Equity Residential Employee Review

      4.0
      Oct 8, 2017
      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues have each others backs and are there to help out other communities when in need.

      Cons

      Skeleton staffing at most communities. Leadership out of touch with reality on being on-site, and not having appropriate staffing to assist customers.

      avatar
      Equity Residential Response
      8y
      Thank you for taking the time to share your thoughts; as one of our valued property leaders, we are encouraged to hear your overall positive thoughts, as we recognize that morale and engagement starts with you and trickles down to your team. We are very appreciative of all that you do for the company and your employees as a Community Manager, and we hope that after our recent leadership summits you are feeling encouraged by senior leadership’s desire to hear your perspective and to make adjustments as needed. Between the summits, town hall meetings, and regular market visits, our leaders are committed to spending as much time in the field as possible in order to best support you. Staffing and work/life balance are important topics, and we are exploring a number of different initiatives for our hardworking field team members. Keep speaking up, and we promise that we will keep listening! Thank you for all that you do, and here’s to many more years of having each other’s backs.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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