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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Great systems, poor leadership - Anonymous employee Equity Residential Employee Review

      2.0
      Nov 7, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Systems are best of the best. Easy to navigate and very transparent. Lots of support from marketing and accounting. Training is very thorough. OTD is a well oiled machine.

      Cons

      Leadership in the NY market is lacking to say the least. Constantly focused on opportunity, minimal discussion or recognition for what is going well. VPs and RMs are very robotic and care only about the bottom line. When they pretend to care about the people, it’s pathetically fake. Though this seems to be a trickle down effect from Chicago. Those of us on site are constantly questioned and spend hours explaining decisions.

      avatar
      Equity Residential Response
      8y
      Thank you for taking the time to share your constructive feedback. Although it is disappointing for us to hear, we appreciate your insight and your desire to help us improve. We are concerned that your perception of leadership in your market is that they only care about the bottom line and not about the people, as our employees are our most valuable asset. The fact that we have so many great systems and tools means that information about your property and regional performance is readily available and visible not only to your RM and VP, but to various leaders in Chicago as well. This is intended to help us make smart and consistent business decisions and to create a culture of ongoing dialogue and discussion. With that being said, we will absolutely share your feedback with leadership, as the messaging should always come with a “why” behind the “what” to ensure everyone is on the same page. We would welcome the chance to speak with you directly about any specific concerns, and encourage you to contact your HR Director at 202-971-7088 if you would like to share more.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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