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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Everyone Shines - Community Manager Equity Residential Employee Review

      5.0
      Feb 15, 2018
      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Equity Residential is a REIT with more than 300 communities in 6 major metropolitan area. While there is always the need to perform better than before, when decisions follow the "10 Ways" including "do the right thing," superiors support and assist you. Working with fun, competitive, encouragers from the corporate office to onsite teams. Everyone is encouraged to be optimistic, question authority, test their limits, take educated risks, share knowledge, share the spotlight, all while enjoying the ride. Nerds who have a passion to grow in knowledge, skills, and career are welcome. Transparency, sharing the "why" of decisions, is a refreshing mode of operation at every level at Equity. Best practices, triumphs, struggles, as well as changes in policy and practice are frequently shared in the weekly Huddle that is a blend of onsite team catch-up and company-wide video fireside chats with corporate team members. The employee review process is a helpful, largely objective measure of successes, with input from peers and superiors.

      Cons

      There is a repository of hundreds, if not thousands, of resources like online education, documents, shared ideas and best practices, that it is overwhelming for a new hire to muddle through.

      avatar
      Equity Residential Response
      8y
      Hello, and thanks a million for your great review! We are so appreciative of the time you took to share such thoughtful, thorough feedback on the things you love about Equity, as well as to offer some insightful suggestions on how we can improve. We love how you wove the “10 Ways” through your entire message; it’s clear that our culture has made a big impact on you in your first year here, and that you are carrying the torch of living those 10 Ways in your everyday leadership of your team and interactions with your peers. We are thrilled that you feel the supportive collaboration from your corporate team leaders and that you appreciate the transparency of messaging and the effort that is put into the Huddle meetings. Thank you for offering your perspective all of this and more! We also sincerely appreciate your feedback on the new employee experience, and the fact that the multitude of resources available can be overwhelming at times. We will certainly take your feedback into consideration as we continue to fine-tune our onboarding programs, including the exciting new addition of our onboarding that is specifically geared towards newly hired or newly promoted CMs. Thank you again for your great review, and for your dedication to making Equity a great place to live and work!

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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