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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Great company to work for - Anonymous employee Equity Residential Employee Review

      5.0
      Apr 13, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall Equity is a great company to work for. I feel that I can talk with anyone in the company and the support from different departments is available to me.

      Cons

      Hiring is a challenge in today economy and with that said more training is needed for new employees and current ones. Our OTD group spends a lot of time on projects the mostly focus on leasing or online training. We really need more hands on support for our service teams.

      avatar
      Equity Residential Response
      7y
      Thank you so much - first and foremost, for your 8 years of service, and also for your compliments and your honest advice. You brought up a point that we have been feeling for quite some time as well, which is that we need to do everything in our power to prepare our Service team members for the technical challenges of their roles. This is necessary for their own success as well as that of their teams and managers, and is even more pronounced in today’s highly competitive job market, as you pointed out. Fortunately, in the time that has passed since you submitted your review (our apologies for the delayed response!), our OTD team has been hard at work on initiatives that will support our Service teams specifically. With the rollout of Service Basics, we are now offering more hands-on training to new Technicians. And soon we will be piloting something that we are incredibly excited about: our Service Apprenticeship program, which will enable us to spend more time training Service employees before moving them into Technician roles. These programs were created for all of the reasons you mentioned, so we hope you feel heard and acknowledged, and we can’t wait to see the results. Thank you for all that you do and for taking the time to share your thoughts here. We really appreciate you!

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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