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Equity Residential

Equity Residential reviews

Opportunity is there if you put in the work! - Community Manager Equity Residential Employee Review

5.0

Apr 16, 2018

Community manager

Recommend

CEO approval

Business Outlook

Pros

Great rent discount. Competitive pay for people who go the extra mile. I've gotten a raise every single year but I've also stepped my game up every year and demonstrated my added value. Awesome people! I've made life long friends and really have a support network of people that I can count on. Incredible training. I feel like I'm getting paid to go to school. Equity is the best job I've ever had and will be one of the biggest reasons for my future success.

Cons

It's not easy. If you're looking for an easy job, this isn't it. Dealing with people at properties is tough work and you have to pay your dues if you want to move up. We've all been there, and it will build character. A lot of people complain about work life balance. TBH I've been in my current role for 8 months and usually work closer to 6 days a week, but that's because I care about my building and enjoy the fruits of my labor. I'm not required to work that hard and in fact I was encouraged in my yearly review to take it easy and relax!

Equity Residential Response

Thank you so much for taking the time to share this articulate, honest, and accurate view of what it takes to be successful here at Equity. We are so proud of what we offer as a company, but you have hit the nail on the head by saying that this isn’t for everyone. One thing that motivates us as a collective group is knowing that we are surrounded by go-getters, extra-mile-goers, and overachievers. If that’s you — you’re going to love it here! If not, then that will be a different story. With that being said, we do want everyone to achieve a healthy and productive work/life balance; thank you for the reminder that it can be easier said than done! We will commit to continuing to evaluate technology, business practices, and staffing models to allow you more time away from work. In return, we ask you to believe your supervisor when they tell you to take some time off and relax — you earn it each and every day! Thank you again for your hard work and for setting an example for so many. Cheers to you!

Explore other reviews about Equity Residential

5.0

May 28, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

Equity Residential Response

1mo

Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!

2.0

May 7, 2026

Multisite leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

Equity Residential Response

2mo

Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.

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Equity Residential

Opportunity is there if you put in the work! - Community Manager Equity Residential Employee Review

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