Love the culture! - Community Manager Equity Residential Employee Review

5.0
May 12, 2018
Recommend
CEO approval
Business Outlook

Pros

I’ve started at Equity Residential almost 8 years ago and I’ve held positions such as Customer Support Assistant, Leasing Consultant, Sr. Leasing Consultant, Leasing Manager and Community Manager. My experience at Equity Residential has been amazing, I love the culture, my managers and the corporate team have always been supportive of my career growth and you can tell that they truly care about their employees. I’m so proud to work for such a wonderful company.

Cons

I’ve worked with Equity and I’m afraid that I do not have any cons at the moment! Just continue to be great!

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Equity Residential Response
7y
Wow – what an impressive career progression you have had in your eight years with us! Hearing stories like yours makes us so proud, as our ultimate goal is to provide a long and rewarding career path for all of our talented employees. We think it’s such a win-win to promote from within – and your story is a testament of that! We’re thrilled that the people you work with and our corporate leadership teams are at the top of your list of what you love about being here, and that you feel heard and supported. You, our employees, are our most valuable resource, and we would be nothing without you. Keep up the great work, and keep sharing your feedback if there is ever anything you and your team need!

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
2mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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