Good company, great health benefits, could be better - Anonymous employee Equity Residential Employee Review

4.0
Aug 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits package, easy to accomplish health driven incentives. They practically throw vacation days at you, all be it a little randomly

Cons

Occasional poor decision making, ruling from a distance without seeing what's going at individual locations. They also claim to want and even encourage employees to live on properties, but the discount is far too small for the price of our market, and the pay too low to make a difference. We are also not immune to rent increases (my increase for the year on rent, which I already needed a live in girlfriend and additional roommate to afford, was 300+ a month more) or immune to the penalty for breaking a lease if we need to move out.

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Equity Residential Response
7y
Thank you so much for taking the time to share your experience and feedback. We’re pleased to hear that you are enjoying your experience overall and that our health benefits meet your needs. We also appreciate the feedback on the methodology behind decision making. Our senior leaders are very committed to visiting the markets as often as they can in order to remain in tune with the challenges you face on-site, but we do recognize that there’s always an opportunity to consider more opinions and communicate our rationale for decisions more widely. We will commit to continuing to listening to your feedback — so please keep speaking up! We also thank you for sharing your feedback on discounts, compensation, and rent increases. The markets in which we operate are incredibly competitive, and we spend a great deal of time researching and analyzing market dynamics and compensation trends, making adjustments on an ongoing basis as needed. If you have any questions about how your pay or rent increase is determined, please bring them to your CM or RM — they are always there to help explain the “why behind the what.” Thanks for all you do and for your review!

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
2mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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