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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      I wish the experience was better. - Leasing Consultant Equity Residential Employee Review

      2.0
      Feb 22, 2019
      Leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      • I met some great people. • I learned a lot about property management.

      Cons

      • No work life balance - always working full weekends. • Benefits, specifically the health insurance is terrible and very expensive. • Commission structure doesn’t make sense and is too low. When I asked for clarification about the commission structure, both of my managers were unable to answer my questions. • The training process is absolutely terrible and even when that is shared with the VP and other management, it is ignored and unchanged. • Turn over is insane - great employees are not valued or appreciated until they give their 2 weeks notice. • Although Equity Residential promotes career growth, there is no clear career path for Leasing Consultants and there is no focus on your development. False promises. • Inappropriate and unprofessional management. • Equity Residential claims that they want their employees to speak up and question authority but when employees do, their thoughts and opinions are ignored and employees end up regretting saying anything in the first place.

      avatar
      Equity Residential Response
      7y
      Thank you for taking the time to share your feedback. We are disappointed to hear that your experience with us has not been positive, as the environment and leadership you have described is not in line with our expectations and vision for our culture. While we may not always be able to deliver the answers or solutions our employees are hoping for when they make suggestions or challenge decisions, our senior leaders truly value the feedback and always encourage employees to be heard and to question authority -- and we expect our leaders to always communicate the "why" behind the answer. We are very sorry to hear that this has not been your experience, and we would welcome the chance to speak with you about your concerns in an attempt to provide clarity and resolution. Please know that the members of your local HR and OTD teams are here to address the very concerns you mentioned, and we encourage you to reach out so that we can learn more. Thank you.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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