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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Unhappy as the years go by - Leasing Consultant Equity Residential Employee Review

      1.0
      Aug 11, 2019
      Leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Just the health benefits that's all. Working in a newer building.

      Cons

      Worked here for almost 5 years! Its going DOWN! Huge turnover of employees! Fewer sales meeting and less resident events The commission use to be great, but its not. Managers take all the renewals and they are greedy! Leasing consultants do ALOT of work, we should be compensated. Service team gets 35% off rent and we get 20%!! That is so unfair!! Onsite staff deal with alot of BS so we should get the same treatment. Equity is CHEAP! and they want to do everything in house so it creates a harder work environment for service techs and office members. Onsite members have to pay the lease breakage fee when we decide to break a lease. We shouldn't if we are buying a house. We need more perks.

      avatar
      Equity Residential Response
      6y
      Hello, and thank you for taking the time to share your thoughts, although it is difficult to hear of your frustrations. We would like to hear more about your concerns, and hope you will share your feedback and suggestions with your Regional Manager and/or a member of your local HR/OTD team. We did want to clarify what you stated about our rent discount. In the DC market, all full-time employees are eligible for a 25% rent discount (not 20%), and Service employees are offered 35% as an incentive to live on-site so that they are able to respond quickly to on-call emergencies. Please review the Employee Rent Discount page on ERNIE for more information, and contact your Regional Manager if you still have questions. Thank you again for your feedback.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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