Best company in the industry! - Community Manager Equity Residential Employee Review

5.0
Aug 30, 2019
Recommend
CEO approval
Business Outlook

Pros

When companies tout that they “do the right thing”, you rarely find one that actually walks the talk... but Equity does! Even when it hits the wallet, because EQR knows the value in long term residents and relationships. Equity is also really good about setting clear goals and KPIs for each position. There is no guessing if you are on track or should be doing something differently because management has scheduled check-ins and open communication. My favorite part is the continued education! Equity invests a lot into their people, which is why turn over is low. The dedicated training team is second to none in knowing their stuff and not just creating helpful content but in the delivery of it too. Thank you for creating such a great culture for your employees!

Cons

More PTO for newer employees, but that seems to be an opportunity for improvement everywhere.

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Equity Residential Response
6y
Wow, what a fantastic review! We are so appreciative of you sharing this perspective, and are thrilled to hear that our ongoing education, goal-setting, and overall culture have been highlights of your first year with us. Those are certainly our goals — so it’s music to our ears to hear! We also appreciate you sharing your suggestion. Keep on living the 10 ways, and we’ll keep making sure this is a place where you can enjoy the ride! We can’t wait to see your career continue to progress, and appreciate the dedication and leadership you demonstrate every day.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
2mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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