Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Great people to work with" ((in 69 reviews)); "Pay is on the low level of acceptable but benefits and company discounts were pretty good" ((in 65 reviews)); "Great Training and that's it" ((in 47 reviews)); "Great employees who have been around for years." ((in 33 reviews)); "Great team to work with that supports each other and understands the value of all employees." ((in 25 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Monetary Compensation At/Below Average, Conservative Upper Management, Restrictive on Remote Working Arrangements" ((in 44 reviews)); "no work life balance as you have to work almost every weekend" ((in 39 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 39 reviews)); "Regional managers on the east coast." ((in 30 reviews)); "Property management can be busy and stressful" ((in 17 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

Equity Residential reviews

Worst job I've ever had - Service Tech Equity Residential Employee Review

2.0

Feb 5, 2020

Service tech

Recommend

CEO approval

Business Outlook

Pros

Pay is on the low level of acceptable but benefits and company discounts were pretty good

Cons

Equity will push incentives to have current employees leave positive reviews that they would not do otherwise. I had multiple female leasing agents confide in me about harassment they received from managers. Human resources has clearly never heard of the NLRB, and absolutely do not follow the law when it comes to treating and paying employees properly. At least 2 other people that I know have pursued legal action against Equity for things like unpaid wages, and I would have also but I just wanted to be done with the nightmare and never think about that place ever again. Management sleeping with other managers/vendors/residents is common. Service staff (maintenance/leasing) is held to a lower standard than management, as Equity has a "do as I say not as I do" policy. 2017 Class action lawsuit against Equity for violating state laws, and I doubt it'll be their last. They contract out labor to subs who hire/take advantage of undocumented immigrants to save costs especially in busy season. The amount of unnecessary landfill waste this company produces is staggering, we'd throw away any appliance that worked fine but had minor cracks right into the dumpster every single day.

Equity Residential Response

6y

Please be advised that Equity takes allegations of this kind very seriously and is committed to investigating and addressing them promptly. To initiate a thorough review of your concerns, we would appreciate receiving additional details. We encourage you to utilize the following channel to share specific information about your allegations: Call to Action Hotline (800) 231-5699. You may elect to remain anonymous or not. Either way, this channel provides a mechanism for you to provide the kinds of details needed to initiate a proper investigation.

Explore other reviews about Equity Residential

5.0

May 28, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

Equity Residential Response

1mo

Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!

2.0

May 7, 2026

Multisite leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

Equity Residential Response

2mo

Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.

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Equity Residential

Worst job I've ever had - Service Tech Equity Residential Employee Review

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