Truly saddened by my experience and what I left to come here - Anonymous employee Equity Residential Employee Review

2.0
Feb 10, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good pay. Good location to work in the Loop in Chicago. Lots of wonderful and talented people to work with on your team.

Cons

Work/life balance is a non-factor particularly for the department I worked in. Burn-out factory to the nth. A point that was driven home to me when I took the job was the average tenure of employees that worked there. I believe I was told "14 years" as an average. I just had a child and was looking for a way to make a better life for me and my family and stability was a very attractive variable in my decision equation. In fact, this was so important to me that I took the job knowing they offered 1 week of vacation starting (from my 4 weeks that I used to have) and relatively inferior health insurance benefits. They offered an amazing bonus! I took a chance. After two months, I knew I made a mistake. At first, it was the overwhelming amount of emails that got to you. Every. Single. Day. Then, it was the embarrassment of being chastised in group email distributions. Then, it was your ability to make progress on anything because you were lost wasting time on nuances that you couldn't let go because you were told to find a resolution on a problem that could occur when a far-reaching hypothetical may occur(but never could). Everything is controlled and micro-managed... through email. You watch as good people get fired or simply leave and your own happiness of your career path gets completely seeped away. There is no opportunity to blaze your own path. Anonymous feedback to management was met with "if you don't like it here, you can leave." I left. At the end of my time here, I was the longest-tenured member of my team and I couldn't bear it to my 2-year mark. If you value any time of life beyond Equity, this is NOT the place for you. If you have kids, don't come to this department because you will miss them growing up. If you love to work, great, but no chance of recovery because for some reason 1 week of vacation is acceptable in the USA in 2018 (time of my hire). You will neither advance nor will you be happy with where you're at unless you are whipped like a slave and then like being whipped. The department has a significant culture problem. Management created it or is it. Upper management simply doesn't care. I'm sad because my instinct was to stay where I was, but I took a chance on an unknown. Equity killed my passion for what I've been doing for more than 15 years. I'm no longer in the industry and it was the direct result for working at Equity.

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Equity Residential Response
6y
Thank you for sharing your experience and perspectives with us. We’re truly sorry to hear that you felt this way, as we strive to create an environment of work/life balance and have a team dedicated to focusing solely on the competitive employee benefits that we offer. We would like the opportunity to speak with you about what you’ve described, and if you did not have the chance to share your feedback with our HR team prior to your departure, we would encourage you to reach out at any time.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1w
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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