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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Best Compamy During Covid Crisis - Service Manager Equity Residential Employee Review

      5.0
      Apr 14, 2020
      Service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company doesn't just tell me I'm valued, they show me I'm valued. When the pandemic hit Equity wasted no time in responding at every level. Reduced work hours with no reduction in pay, logistical supply distribution at the corporate level and weekly meetings with CEO, CFO and other company leaders are just some of the actions taken by this company to ensure the safety and well being of employees and residents. These are actions, not words that send a clear message to me and and all employees while my colleagues at other companies are struggling for supplies, being asked to take their own temperatures before working without being provided the equipment to do so and still working full schedules. It is easy to tout a "we care about our employees" message but it is immensley difficult to quickly mobilize the actions I decribed that prove it. This company, my company is coming through with shining colors.

      Cons

      Some of the administrative paperwork seems redundant and/or unnecessary.

      avatar
      Equity Residential Response
      6y
      We appreciate your words about our dedication to our teams. Thank you for your passion for and commitment to our residents and employees! As you mentioned, leaders all the way up are communicating daily about decisions and how best to take care of our people. Equity loves efficiency and we’re happy to pass along your feedback about the administrative paperwork - we are grateful that you took time to share your thoughts here.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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