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Equity Residential

Engaged Employer

Equity Residential reviews

Employee Experience During COVID-19 - Community Manager Equity Residential Employee Review

5.0
Apr 18, 2020
Community manager
Recommend
CEO approval
Business Outlook

Pros

From the very top senior leadership, to the regional team, they are constantly delivering updates on how to navigate this moment, from new policies and procedures to new options for time off, free virtual Dr visits, working shorter hours with full pay, flexible options for working from home and a totally open door to question leadership and make suggestions. They’ve made it clear to EVERYONE, if you don’t feel comfortable doing it during this pandemic moment, then don’t. Just reach out to leadership and they’ll step in and help. Even our rehab team is jumping in to the on-site process and helping paint apartments. Our Asst. VP of Facilities this week, jumped on his motorcycle and brought face coverings to hundreds of employees. Our Regional Managers are having multiple virtual check ins, every week, with onsite teams to make sure we’re ok and offering support. Is Equity making an effort to still get new leases, collect rent from those who aren’t financially impacted and maintain our physical properties? Yes! And thank goodness. This is what is going to ensure our thousands of employees still have a job at the end of this pandemic and ensure that our residents have a safe and beautiful place to call home. Is this a tough moment with lots of work? Yes. Are we doing the right thing in this moment? 100%

Cons

This is a tough moment. Most of what we do on-site has a new twist during this pandemic. So, the stress is kind of high during this moment. Is that expected during a time of crisis? Yeah. Currently, with some taking time off and shortened work hours, the workload and pressure on the property manager is significant. But, the support from Equity is seen, heard and felt.

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Equity Residential Response
6y
Thank you so much for the recognition for the attention to our teams as we navigate these challenging circumstances together. It is certainly an unprecedented time, and it is very important to us that our employees are taking care of themselves and their families. You are appreciated as well for your dedication to your residents and team members!

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Multisite leasing consultant
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
2mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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