EQR Employees are treated the same as the residents- REPLACEABLE - Property Manager Equity Residential Employee Review

3.0
Nov 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Steady and dependable pay/benefits. Making friends with co-workers is a given. Equity has or had a very good culture of employees across the nation feeling as though you belong to a family. Creating relationships with residents is really what gets the field employees though the day. Reaching out to your co-workers who are in your same position is often helpful with sharing practices, procedures, and policies. Equity does try to calm the storms with parties for the employees and nice day long meetings for the entire region to get together.

Cons

Equity Residential is extremely cheap. Often times major issues with the communities are not fixed or resolved until the situation or issues become dramatically out of control. In this area they have cut cleaning contracts for the majority of the garden style communties leaving the staff to do the dirty work. Properties are not very well maintained, those being renovated are cheaply done and results of poor, cheap products and wokmaship are evident to the customers. Equity does a great job of trying to create job growth by purchasing additional properties but don't expect to transfer or be promoted if you're not in the right circle or know the inside of the very apparent politics.And if you do get promoted, don't expect any training from your direct supervisor, promotions are sink or swim as far as meeting the job requirements. This area is very cliquey, there is definately a seperation between the corporate eployees and field employees. As far as resident retention, they are only a valuable as the rent they pay. The older properties make it quite difficult for people to be proud of where they live, crime, stuctural issues, uncaring and "robotic" staff are becoming more of the trend even at the "luxury" communities.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

avatar
Equity Residential Response
1w
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

avatar
Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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