Work/Life Balance & Mental Health - thing of the past - Community Manager Equity Residential Employee Review

4.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

If you work hard, you will be rewarded. You can easily make property management a life long career - lots of room for growth.

Cons

While Equity did a great job during the pandemic, the work/life balance that was provided and the push for mental health awareness has seemed to disappear. Gone are the days in which people have the option to work from home. Many of us had performed and kept the building running while working from home so why now the change? Of course in our industry, being present as a manager is a necessity at times but why not offer WFH 1 - 2 days per week. It seems that Equity is now "back to business" and does not care about mental health any longer. We are still in a pandemic, we still are stressed, we still are not back to "normal life'. Many employees wish that Equity could move forward with the times and revisit schedules, wfh opens, etc. This will entice new employees to apply, engage current employees & increase morale.

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Equity Residential Response
4y
We appreciate you and your focus on both work/life balance and mental health, as these are two very important focal points for Equity Residential. In fact, our Equity Values Council just recently launched “21 Days of Mindfulness”, a company-wide initiative that focuses on prioritizing Emotional and Mental Wellbeing. In addition to ongoing communication and reminders about the Employee Assistance Program that we offer, we also recently introduced #LeaseOnLife, a campaign to highlight various mental and emotional wellbeing topics, such as anxiety, stress, depression, and burnout. Please know that we absolutely care about the mental well-being of our employees, and are committed to offering services and initiatives that will continue to support this important component of total wellbeing. Equity is committed to providing a healthy and safe workplace, following CDC (and local/county/city) guidelines. While there may have been specific instances throughout the pandemic in which members of our onsite teams were able to work from home, those unique accommodations were outside of our standard operating practices, as we are part of an industry in which asset management, as well as face to face interactions with our customers, are necessary. With that being said, office hours and schedules are constantly being reviewed by our senior leaders, to see if there are any opportunities to make changes while balancing operational needs.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
2mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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