Great Company and Great People - Community Manager Equity Residential Employee Review

5.0
Oct 28, 2021
Recommend
CEO approval
Business Outlook

Pros

The platforms and programs that Equity has invested in are forward thinking, efficient and add to their value. I do not spend hours running reports to share information with corp personnel. The people I work with are some of the best in the business. Equity encourages their employees to be themselves and senior leaders are very supportive. The pay is fair (not bad/not great). The benefits are great.

Cons

Working with a lot of great people makes it a very difficult place to promote. Equity sold many communities in suburban areas which now means to move up, I would also need to move to an urban area. The staffing module is thin. Unfortunately, if someone is out or leaves it is difficult to maintain the same level of service or productivity.

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Equity Residential Response
4y
Thank you for taking time to review your time with Equity! You have mentioned so many great points, both pros and cons. We are so happy to hear that you’ve been “enjoying the ride” and feel supported and heard in your role as an employee and working with a team. Equity is going through to assess hiring constantly. We do our best to retain top talent and bring in external talent so that we can share what Equity has to offer in all things property management. With that, we are also always looking for areas to acquire and build new properties - whether suburban or urban areas. We appreciate your tenured time with us and hope that you continue to see “the glass half full”!

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
2mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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