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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      A stressful experience - Leasing Consultant Equity Residential Employee Review

      2.0
      Mar 21, 2022
      Leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      On site teams are fun to work with. Direct manager was great. They will teach you whatever you want to learn. Hanging out in luxury apartments all day has its perks Work with wealthy/well connected prospects who can be a great network to get out of EQR

      Cons

      talk a lot about mental health and work life balance, but if you tell them you are feeling overworked/stressed and need support, they do little to nothing to help. Allowing properties to remain understaffed = staff getting more stressed and burned out. started outsourcing certain job functions of the on site team. This resulted in less commission for sales team in some cases. Those who spoke out in disagreement were not looked at in a good light. Outsourcing was pitched as a way to “lighten the workload” but on site teams were still just as stressed, and in a lot of cases, making less $ in commission on top of it. Its a public company & they will be sure to remind you of that. Care more about the investors getting their money back than anything else. Pay seems to be decided at random. No idea why but I was earning 2$ less an hour than some1 who had less tenure/experience than me. Zero company culture, zero work/life balance. Not uncommon to work 10-11 hour days. Vacation package is subpar at best. Cried on my ride home often here. Felt so stressed I had trouble getting to sleep at night.

      avatar
      Equity Residential Response
      4y
      Thank you for taking the time to share your perspectives; we certainly appreciate your comments highlighting your team, manager and our OTD team’s efforts. Your noted cons are of concern, however, as they don’t align with Equity’s values. Equity Residential recognizes the importance of both mental health and a strong work/life balance. We hope that during your time with us you looked into the articles and resources provided on ERNIE, including our 2021 #LeaseOnLife series, in which we shared resources on how to combat burnout with all our employees. Additionally, we frequently remind our employees of existing programs such as Equity's Employee Assistance Program, which is confidential and free of charge to all our team members. Thank you again, we wish you the best.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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