This company invests in its people. - Community Manager Equity Residential Employee Review

5.0
Mar 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Education and growth Best in class training Challenging assignments Forward thinking and cutting edge Great people Strong culture that you can get a lot out of for your own personal development Great benefits Honest company and honest leadership You can question authority with data Senior management is very supportive and always makes time for Q&A. You can actually ask the CEO and VPs questions about anything Diverse talented local leadership I could go on and on. 7 years in and super motivated and excited about the direction the company is going in. Equity is not a company for everyone but they are willing to include everyone and listen to all perspectives. People have come and gone over the years and the best ones always tend to come back. I work with a solid leadership team and I’ve come a long way because of the best in class training and education the organization provides. The company invests a lot in its people but it’s a two way street. You have to put in a lot to get the most out of it. I love that Equity celebrates all different cultures and champions diversity and inclusion.

Cons

Stressful at times due to low staffing. Not for the faint of heart or those looking to get paid to chill. Commissions aren’t really as big as they used to be unless you’re at a huge property which makes it hard to motivate people to actually sell at a smaller property or even stick around despite enjoying the culture and benefits. Money makes the world go round and sales people go where the money is at. I see a change coming but sometimes we’re so cheap we wind up spending way more in the long run. instead of doing it right the first time we do it cheap and when sh!t finally hits the fan, you can’t hold anyone accountable and the person who saved all the money on the project has moved up and on looking great on paper while the heavier financial impacts associated with not doing it right the first time reduce the bonuses of onsite teams. I don’t think that’s unique to EQR but it can be frustrating.

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Equity Residential Response
4y
Thank you for the 5 star rating and for highlighting so many benefits of working for Equity Residential! We’re so pleased to hear you describe our 2022 Leadership Summit as a game changer - our Organization and Talent Development team and guest speakers really did a phenomenal job of creating an invaluable experience for our onsite leaders. As you know, the change in commission structure was quite recent, and while we’ve heard positive feedback from many employees, as with any change, we’ll be reviewing results over time, as we receive more data. The change that you described sounds like a very specific example, and we would invite you to reach out to your local Human Resources team to further discuss the situation that you’re referencing. Thank you again for your feedback.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
2mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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