Worse company I ever worked for - Anonymous employee Equity Residential Employee Review

1.0
May 10, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a nice park nearby and restaurants in walking distance.

Cons

-poor management: chaotic and confusing leadership prefers to only receive positive feedback slow to respond to or address resident and staff complaints does not live up to company's values -angry staff and residents -amenities not working refrigerators and appliances break frequently and get swapped from empty units Fire pits don't work and haven't for a long time -Smells bad wreaks of trash trash shutes are located on each floor and are often full or jammed lingering stench in hallways causing complaints of nausea and mental distress - infested with roaches -lack of security car break-ins in the secured parking garages and mail rooms broken and boarded up doors on some units, missing peep holes on others

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Equity Residential Response
4y
Thank you for writing a review on your experience as an Equity Residential team mate. It seems like there are a number of suggestions and concerns that are directly related to your community. We understand that by being proactive with property maintenance and team work, a number of the bullet points can be addressed and help to create a welcoming environment for all residents. Property management can be an all consuming industry, by working together to create an inviting community you can achieve a welcoming place for people to call home. Additionally, it seems as if you’d like to voice some concerns regarding your leadership. We suggest that you tap into the local HR resources that are available for you.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1w
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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