Just an ok company, poor leadership - Anonymous employee Equity Residential Employee Review

1.0
Jan 12, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is better than most companies, but not worth the stress

Cons

VERY stressful. Several different departments to assist on-site staff but the departments don't communicate with each other and they are VERY unorganized. Direct supervisor is very abusive and lacks the knowledge needed to be in that position. Said supervisor will literally yell at you, belittle you, and bully you, then apologize the very next day at least once a week. It's a very abusive cycle. You are broken down each week where you begin to question yourself, walking on egg shells. Coming to this company has been a nightmare. They offer a decent salary, but it's not worth it. The properties run on a skeleton crew. Not enough staff. Very draining and exhausting. There are better companies out there.

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Equity Residential Response
3y
Thank you for taking the time to share your perspectives with us. The environment you’ve described does not align with Equity Residential’s values or culture. We take allegations like these very seriously and encourage our employees to speak directly with their managers and/or our Human Resources team; we also offer resources such as our Call to Action Hotline (by phone 800-231-5699 or online CallToActionHotline.com), as an option to voice concerns anonymously. Each of these channels act as a resource for our employees to provide the details needed to initiate a proper investigation. Additionally, please know that Equity Residential offers stress management resources that can help with both your job and personal life; our Employee Assistance Program (EAP) is available 24/7 and provides access to confidential counseling, support and community referrals. Equity Residential’s EAP is available at no cost to our employees and their family members.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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