Sour Flavor - Customer Service Team Equity Trust Company Employee Review

2.0
Sep 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Great retirement package and they do have quarterly events for employes such as their black tie event . It takes the place of christmas party.

Cons

The company policies are extremely stringent down to the point they can tell you to change your fabric softener. There is little to no diversity at the company. A call center of 50 CST's 3 were minorities. The companies work enviroment is his stress and you are required to know a great deal. Their training progam is 6 weeks with a ramp up time of 6 months so they tell you. If you do not fit the mold of the their image they make it very diffucult to succeed there, If your a suburban yuppy apply... You will go far,

Explore other reviews about Equity Trust Company

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment Execution and Initiative are valued

Cons

Need to be adaptable to a fast-moving environment

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The paid time off is good

Cons

Works employees to death - tons of mandatory overtime required Management does not support employees Yearly bonuses were taken away for monthly bonuses just so the company doesn’t have to pay out bonuses. You cannot make a single mistake because they don’t believe in the fact that humans make mistakes. You will get written up and put on a PIP. No chance to move up in the company, they already have the people that they want and they will pick and choose who to put in what positions. STAY AWAY!

2
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