Long time employee. - Customer Service Team Equity Trust Company Employee Review

2.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Check has never been late in 7 years. There is on site food and a gym. Coworkers are good people. That's about it.

Cons

If you would like to work for an organization that has no loyalty to its employees, does not have job protection, where favoritism is very much alive, where managers and supervisors are always in meetings and not available to help the staff, were no matter how long you have been with the organization you are treated like a new hire, were the clients accounts are consistently screwed up, were the clients are consistently pissed off, where the staff is unhappy and told to quit by management if they are unhappy, were the roles are forever changing and you cannot acclimate yourself to the role but are expected to or leave, were they do sprinkled out company events to impress new hires and 3rd party tracking companies, were the president and CEO do not want to be bothered or maybe are hermits, were the president of the company demands results but provides Horrible cheap tools to the employees, where they rather promote externally than internally, where you will be stuck in a role with no room for growth, a company that requires a wealth of knowledge but is not willing to provide adequate training , where you are expected to help everyone but you get no appreciation, were the dress code is only enforced if another employee complains about you, were you are limited on how many days off you can have in a row, were it is a battle internally to assist clients while having to working with another department, were the managers are brand new and have no idea what path the organization is on, were you manager could be a jerk, bully, treat you differently and no one cares. Than boy oh boy do I have an organization for you. I have worked with Equity Trust Company for more than 7 years. If you look at the anniversaries calendar you will see that this is a rare number within the company for good reasons. The organization is forever is an endless cycle of bad change. Backwards evolution. I have nothing to show for my wealth of knowledge for this industry and company besides 160 of PTO. If you truly feel you can work for an organization that I can honestly say does NOT care about the employees at the end of the day, then you will do fine here. I will say my check has never been late, and that’s the only thing that has not changed. I personally have always cheered for this company and stated to other staff members this is a growing organization and I supported the company. But there are only so many mistakes you can forgive. Good luck, after your 1st year here maybe sooner you will see this company could care less about anything you have to offer. As in any job your co-workers really make the difference and that is why so many people stay.

Explore other reviews about Equity Trust Company

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment Execution and Initiative are valued

Cons

Need to be adaptable to a fast-moving environment

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The paid time off is good

Cons

Works employees to death - tons of mandatory overtime required Management does not support employees Yearly bonuses were taken away for monthly bonuses just so the company doesn’t have to pay out bonuses. You cannot make a single mistake because they don’t believe in the fact that humans make mistakes. You will get written up and put on a PIP. No chance to move up in the company, they already have the people that they want and they will pick and choose who to put in what positions. STAY AWAY!

2
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