Don’t listen to the good reviews - Client Service Representative Equity Trust Company Employee Review

1.0
Oct 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Plenty of additional benefits in their package

Cons

HR is awful, Management is awful with the exception of two supervisors and the team leads, pay is awful/low

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Equity Trust Company Response
3y
We appreciate you taking the time to provide your feedback and are sorry that your experience at Equity Trust Company (ETC) did not meet your expectations. ETC values all our associates and wants to ensure that value is being shown, communicated, and realized. You may reach out anytime to HR@trustetc.com, or if you are more comfortable, please give feedback directly to your respective supervisor, if you have any additional information that you think would help us improve in the future.

Explore other reviews about Equity Trust Company

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment Execution and Initiative are valued

Cons

Need to be adaptable to a fast-moving environment

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The paid time off is good

Cons

Works employees to death - tons of mandatory overtime required Management does not support employees Yearly bonuses were taken away for monthly bonuses just so the company doesn’t have to pay out bonuses. You cannot make a single mistake because they don’t believe in the fact that humans make mistakes. You will get written up and put on a PIP. No chance to move up in the company, they already have the people that they want and they will pick and choose who to put in what positions. STAY AWAY!

2
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