Overworked! - Field Technician Ericsson Employee Review

2.0
Dec 28, 2010
Recommend
CEO approval
Business Outlook

Pros

There seems to be a wealth of training material available but I am working too much to be able to take advantage of it. Ericsson places greater value upon education than real world experience so it is a good place for recent college graduates.

Cons

There is enormous pressure on managers to utilize the workforce 100%+. However, there is little respect for these hard working people in the field. On call is mandatory and when you are on call you DO get called - alot. The workforce management system sees to that. Work is delivered via your smartphone and you never know what you're going to get. Often tasks are beyond the ability of the technician as no training is offered and the system does not take individual skill sets into account. "A tech is a tech" is a term I hear quite often. We were recently "absorbed" by Ericsson from a large U.S. telecom carrier so my views may swing more negative than most.

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5.0
Jun 21, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great company culture and support

Cons

No cons maybe limited opportunities

3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

-Technological superior to most other companies with use of AI and promising future tech/programs -benefits and pay are very competetive -room for professional growth and advancement if you know how to work in a corporate environment -resume development and professional advancement

Cons

-leadership ideology doesnt match the company/CEOs mission statement or belief (company is said to be all for safety yet leaders get put in charge and quickly dismantle and lay off 3 quarters of the safety department) -Leadership changes structure to benefit themselves by having all support functions report to them instead of the CEO, this ensures all support functions take a back seat to production and financial gain to include their employees well being -Company restructured and reorganizes very often while showing no loyalty to the employees who work hard and want to stay, this leads to turn over of great employees.

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