Pros
The company invests a lot into their employees. For field staff we received premium gear, state of the art new hire training (both for experienced and new employees), and a great benefits package. Also, a guaranteed 40 hour work week for hourly and performance bonuses.
Cons
Hourly pay was a little low but considering everything else offered it was not a bad deal. Also, the company closed field services very abruptly and chaotically, effectively laying off something around 11,000 employees in one go in North America. Not a lot of heads up was given on this, so a lot of people struggled after the layoffs. People effected were not allowed to receive recommendations from Ericsson directly. I saw 10+ year career guys struggling to find a job and starting from scratch. Definitely felt like the company preaches that they put their people first but I didn't see that play out in this instance.