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      Erie Insurance Group

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      Erie Insurance Group reviews

      One of the better call center positions in the area - FNOL Representative I Erie Insurance Group Employee Review

      4.0
      Apr 6, 2019
      Fnol representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good benefits - Many discounts and perks for the local area - Clean work environment - Many teams and activity groups to become a part of - One of the best salaries for a call center rep in the area - Many opportunities to move up in the customer service department and other parts of the company

      Cons

      - TONS of micromanaging (typical of call centers) - Required to work a weekend day - Occasionally work on holidays is required

      Explore other reviews about Erie Insurance Group

      5.0
      Jun 16, 2026
      Liability claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company really cares about their employees

      Cons

      High work volume, can be stressful at times

      2.0
      Apr 25, 2026
      Customer advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits that’s about it

      Cons

      You have to be a robot to get a yearly raise worth anything. They don’t really care about the employees you’re just a number. In training, they make you feel like it’s gonna be more than that but after you’re done, absolutely not. That’s how they get you and they start you out at pretty good money and you really don’t make much from there unless like I said you’re a robot. Supervisors don’t care, director doesn’t care, unless you’re a robot. Not the vibe for 2026. Don’t be swindled, Corporate life is not fun unless you want to be a zombie robot like all the high ups and who really wants that?

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