Excellent post-college GIS training for free. Poor career prospects. Fear HR. - Sales Representative Esri Employee Review

2.0
Nov 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Esri truly has a beautiful campus. It was very refreshing to walk around all of the exotic trees and landscapes. This definitely added value to my daily routine. The company is located in Redlands which for a small town isn't that bad. Esri is the largest employer there. If you like to feel privileged then the effect of Esri being in Redlands lends to a "big fish in a little pond" kind of ego-boost for most Esri employees. If you're into that kind of thing then you'll enjoy working for Esri in Redlands as opposed to Esri in a remote office, where nobody local cares if you work for Esri or not. If you are a GIS enthusiast, working for Esri gives you a new perspective (vendor centric) on the whole industry that you won't get elsewhere. There are some great Esri internal presentations that occur periodically that aren't available to the public. You'll get to hear presentations before they go onto the big stages. It feels good knowing what's on the cutting edge of Esri technology and whats likely to happen next in the industry. Lots of free training available if you like tinkering with the technology. If you're a kool-aid drinker and thing that GIS will save the world then you will fit right in.

Cons

Low pay and poor benefits. Low 401k matching. Most kids out of college don't know what "good benefits" are. Esri hires a lot of recent graduates to keep up with their high turnover. At Esri, you'll notice a trend in employees. Usually you're either (A) a veteran who has been there forever or (B) a relatively new hire with less than 4 years at the company. Coincidentally, after 4 years your 401k is vested. I suspect that employees get "pushed out" just before that time and then replaced by a recent college graduate. HR. Don't even get me started. An event occurred a few years ago when the markets went sour. Esri hired new HR management to "make things more efficient". Instead being upfront and laying people off, they began finding extremely petty reasons to cite people for rule violations. Internet usage, phone usage, dress code, rules that nobody knew existed, etc. The result was that a lot of people got fired or were forced to resign. This event set a tone for how HR works at the company and has persisted until today. Backstabbing occurs at Esri when someone finds a way to build a case against you with HR, who will undoubtedly make your working life hellish. For example, you may be forced to attend an hour-long meeting with HR every other Monday to do performance reviews for the duration of 6-8 months. In these meetings, they will have all of your email correspondence printed and will review it with you, looking for ways to take your written word out of context and perpetuate their case against you. During this time your manager will tell you that HR has blocked your annual raise. They advertise a "flat management style" as a benefit. This is Esri's way of saying "once you're hired we won't pay you more money for position moves later in your career". Esri's biggest expense are salaries for their employees. They will fight you tooth and nail to keep your salary as low as possible. In actuality, the flat management style is just a myth. Esri is riddled with all different layers of management and bureaucracies once you cut through the smoke. The company isn't doing anything new anymore. Nothing revolutionary has happened since ArcView 3.x and they're still milking the GIS desktop cow. Esri server software and enterprise solutions are just bandwagon products that they had to create to remain relevant. The lack of recent product innovation has led to a penny-pinching culture where someone's cost-cutting initiatives are more valuable than innovative product engineering that should be taking place instead.

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Pros

great work culture and teammates

Cons

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2.0
May 12, 2026
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Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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