Management from the very top (Jack & Laura) could care less about thier employees. - Administrative Assistant Esri Employee Review

2.0
Feb 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Beautiful campus, stellar benefits, job security (if you want to stay).

Cons

Management at Esri has no problem being negative towards employees. You will rarely see accolades being handed out. They (managenent) are quick to point out negatives with very little encouragement and accolades for a job well done. Management from the very top down has the mind set of how much you can do for Esri, never what can Esri do to make our company a more employee friendly company. In the 10 years I worked for Esri I saw very little employee advancements. Hope you like whatever you were hired in to do because that is what you will be stuck in until you get tired of it and quit. I have been working for 35 years. I have never worked for a company (except for Esri) that has not advanced me to higher levels in the company. When I approached my manager in one of my reviews, what could I do to advance in the company she told me there was no advancement in the company for an admin assistant. My mindset became why work my butt off if there is no room for advancement. I saw employees obtain their MBA's and management continued to hold them back and not advance them. 90% of the time Esri will hire from the outside before they will advance a current employee. Employees are not groomed for advancement. Esri is not pro families. They host no functions that would include employees and thier families. They don't do any functions through the year for the employees. These are the things that help employee moral. The companies mindset is the employee should be exceedingly overjoyed just for working at Esri that the company doesn't need to do a darn thing to show appreciation to thier employee's. Top management just doesn't get that part. Communication does not happen at Esri. Things I needed to do my job, was like pulling teeth to get information. Esri is so "team" oriented yet communion is not there. So, to summarize, if you are thinking of going to work for Esri and you manage to get through thier growling interview process, go in with the mindset that Esri will only be your springboard to go out and find your dream job with a company that shows they truly care about thier employee's.

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CEO approval
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Pros

great work culture and teammates

Cons

Not all interns were given housing stipend

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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