Solutions Engineer (Sales Engineer) - Anonymous employee Esri Employee Review

4.0
Apr 8, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Privately owned, which means we don't answer to the agenda of a board of directors - Zero-debt company since it's inception. Slow, but steady growth and never any job cutbacks - Great culture and friendly people - Relaxed work environment for most teams - Great benefits and valuable on-the-job training - Paid for 8 hours of travel time each trip, so you make money sitting on a plane - Exempt employee status for most employees, so flexible hours are a plus - Mentally stimulating and rewarding work - Very approachable upper management. You can drop by their offices any time and just chat.

Cons

- Very lateral company. If you need to be constantly rewarded with a new title every couple of years, then you need a job at a bigger corporation where everyone is a VP or Director of something. - Esri hardly ever fires people, which leads to some frustrating inefficiencies and questionable work ethics. - Ill-defined roles in some areas, which has a similar result to the previous bullet.

Explore other reviews about Esri

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive and encouraging team morale

Cons

Not much. Enjoyed my overall rxperience

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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