Challenging environment
Plenty of smart people around
Get to work on products being used around the world
Good benefits
Cons
No career growth unless you chart your own course.
Very low pay rises even after being recognized as doing an excellent job.
Esri Response
10y
We encourage our employees to be creative and flexible in their growth here and would absolutely like to have more training options to support this - please let us know what specifically you would like to see available.
Esri pays your health insurance.
A few extra holidays that other companies may not offer.
Cons
-Below average pay for California. Already a struggle living out here due to cost of living.
-Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you.
-Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA.
-Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day.
-Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat.
-Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships.
-Lastly there is way too much work and never enough people.