Good pay but noticeable flaws - Anonymous employee Estes Express Lines Employee Review

Long hours, tedious work, bad quality control, owners and higher-ups pocket a lot of the money earned by the customer service reps and truck drivers, rules are only enforced when they want to be (i.e., one person can call out for 3 days in a row and another will be reprimanded immediately), managers always break rules for customers, inefficient routes created by management, not a forward thinking company (i.e., a day's work will be almost always focused on tasks at hand and not improving any daily tasks for future benefit).