Pros
A few people actually have feelings and emotions for animals and clients. Those few made the job tolerable.
Cons
You have to literally ARGUE for breaks and lunches. There is no schedule, and employees think they can wait their whole shift to take a lunch. Nightshift employees are entitled, rude, emotionless. With nightshift along with long time employees, there is a bullying culture embedded into this company. Management gets complaints and seems to not care when the employees are crying and having mental breakdowns while on shift. Director is amazing, CSR manager not so much. She crossed her job title each and every day and makes people feel unwelcome by bullying and teaming up with other employees. Majority of the doctors do not care about their staffs well-being. I will not name these as management gets complaints almost weekly.