Pros
The lower-management and local personnel are excellent people and it's easy to develop strong professional relationships.
Cons
Management's Unrealistic Viewpoint: - Middle and senior management have an inflated perception of Ethos' market position. - They are disconnected from the company’s true capabilities and the sentiments of customers. Sales Decline: - Sales have significantly declined, with growth now solely dependent on relationships that field staff have with customers. - The company's motivation to sell anything outside of its highest revenue product (Rotors) is extremely limited, at the expense of higher margin products. Lack of Strategic Growth: - Investment is focused only on already-sold products, leaving no resources for future growth or development. - There is little to no opportunity for personal or professional advancement within the company. - Some of the more consistent margin services such as plant management are being ignored and treated as little more than an afterthought. - No reward, recognition, or motivation to develop new tools or processes.