Pros
1. Positive mission and purpose, the customers are inspiring and loyal. And there is still a lot of potential in the marketplace to help them thrive. 2. The engineering team is full of collaborative and talented people. 3. The compensation, benefits, work/life balance and facilities are all really solid and a good model for others to follow.
Cons
1. Communication and data between teams doesn't flow freely but rather siloed and selectively. A handful of negative players appear to thrive here creating unhealthy friction. 2. The PM role lacks a strategic outlook and there is limited growth opportunities. Most are essentially pushed to manage projects, not deliver outcomes. 3. The PM org is being run by someone that never worked as a product manager w/ a management team that hasn't led product at scale for consumer tech businesses. 4. It's not a learning culture. At the end of every quarter, for example, there is a freakout, reshuffling of teams, tactics, etc. because some unrealistic goal(s) won't be hit.