The strategy & ops team is a mess, especially in HR – often seems like they have no clue what they’re doing, and all they care about is pandering to the ET. full of people who have been promoted on the good graces of certain ET members. Lots of power hoarding and secret decisions (lack of transparency). internal communications is also a mess – way too many emails and unnecessary Slack channels. people spin up working groups without clear roles and responsibilities. If you’ve worked at Amex, you’re a shoo-in, there’s a bunch of Amex nepotism at Etsy. no accountability for managers or mediocre performance, as long as senior leaders are appeased. people don’t know how to manage