Thoughtful intentions, duplicitous actions. - Anonymous employee Etsy Employee Review

3.0
Aug 5, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, though nowhere near as good as other tech/commerce companies. Mental health days. Thoughtful, empathetic culture (to a point). Fun office. Good people.

Cons

Far too much first-time, ineffective middle management, stalling out decisions in endless cycles of approval and causing toxic stress where there shouldn't be. Ineffective managers do not trust subject matter experts. Performance review feedback given is often not actioned, meaning potentially toxic situations do not improve. Internal promotions are hard to come by. Company spends money in mind-bogglingly frivolous ways but then has layoffs without cutting leadership salaries or allowing employees to find another internal role. Constant restructuring is woefully misguided, cutting important roles and basic services that any company should have. Work/life balance became worse over the years. Work often felt meaningless and isolating due to constantly changing priorities.

avatar
Etsy Response
3y
Thank you for this thorough feedback. In an effort to ensure the long-term success of our employees, we have amped up both employee and management development by investing in internal resources like our Pathways Programming – helping employees to understand performance expectations, progression opportunities, and the development resources available to them – as well as additional tooling and professional development budgets. We’ve also received great feedback about our Focus Days and Breaksgivings, which allow employees to recharge, as well as mental wellbeing offerings such as the Mental Health Days you mentioned. We are optimistic that these steps will address the concerns you’ve raised here, and we have already seen progress in this regard. However, we’re concerned to hear your comments about toxic stress and situations. This is not something we find acceptable, and Management and HR are trained and available to support any employee who feels that Etsy’s standards of kind and respectful communication may not have been upheld. We encourage any employees who may feel similarly to reach out to their manager and/or HR Business partner – whose information they can find on the Intraknit – for confidential assistance.

Explore other reviews about Etsy

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing teams and environment to succeed

Cons

Works in contracts which can be tough

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

cool culture flexible work arrangements, decent pay, cool work.

Cons

outsourcing everything they can, selling all they can for parts, its a sinking ship of a company. keep in mind that they spend more on labor in Mexico city than in USA! What a sham! should be taken off US Stock exchange for that! Loosing users at a steady rate year of year. I'd avoid. no growth opportunity. Not brand vision.

See reviews by: Helpful|Rating|Date|All