Choose a Gift Shop ran by the Museum itself instead. - Sales Lead Event Network Employee Review

1.0
Mar 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Not much to comment on. For an 8 hour shift you sometimes get 2 paid 15 min breaks and a nonpaid 30 min lunch. Which is nice but also usually required by law so...

Cons

horrible upper and lower management, demeaning, condescending, no room for growth or promoting in company, you're simply disposable to them. Product is crap and cheap, yet they sell it for 200% cost value. Favoritism is at its highest here. Claim that "guest service" and "museum message" is the most important, don't be fooled, money is the most important. I had worked at this Museum store for 3+ years before Event Network came in and took over. I wasn't treated like an employee that knew the store or the museum, I was treated like a 15 year old at their first job ever. They want employees to treat this like a department store instead of what it is, a tourist destination. Up your sales with "Purchase with Purchase" most parents just want to get out quickly and avoid spending more money. You're losing sight of what your customer wants and is asking for. Vising a gift shop is about experience for them, that's it. Demeaning, condescending, rude, you name it they were it. Honestly one of the worst jobs I've ever had. I loved working here in this store before this company came in and took over.

Explore other reviews about Event Network

5.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

I love working at EN because there is always something new to expand my knowledge of the business and I’ve found it’s a very supportive environment. I’ve always felt supported and appreciated by my bosses at this company. There are always new challenges to creatively solve. I always leave my store feeling a sense of accomplishment.

Cons

Mostly part time for all team members below AD which can make hiring a challenge

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Event Network Response
1y
What great feedback! Thank you so much for this five star review!
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The locations. The talented hard working in store teams who keep these store running despite this company not because of.

Cons

Event Network is an overly bloated company weighed down by layers of constantly rotating middle management who often lack the knowledge, experience, or authority to effectively support stores. They also just don't care about their employees whatsoever. They turn what could be exceptional jobs in world-class locations into frustrating, exhausting, demoralizing, toxic experiences. The company is chronically disorganized and poorly managed. Communication is inconsistent, expectations constantly change, and support is virtually nonexistent. Working here eventually takes a toll on your mental health, morale, and professional integrity. If you genuinely care about your team, you will find yourself fighting unnecessary battles simply to provide employees with the resources, staffing, and compensation they deserve. Those efforts are routinely blocked by corporate bureaucracy, only to be followed by endless lectures about the company's "culture" and "values." The disconnect is shocking. There is no consistency, accountability, or respect. Decisions are driven entirely by cutting costs, always at the expense of employees. Wages are shockingly low; turnover remains, unsurprisingly, high. There is no end to the "cons" list.

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