It has potential but some major improvements needed - Customer Success Manager EverCommerce Employee Review

2.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great. HR benefits are really good - FTO, student loan repayment, full coverage health care with decent copays. I enjoy working with the people in my company, good culture for the individual solution groups.

Cons

They don’t seem to know what they’re doing. The C levels are highly out of touch with their employees. They’re concerned about profit but give small percentage raises to low earning employees and hiring is almost impossible. I do the job of three people and we’ve been screaming for help but are repeatedly told it’s not in the budget.

Explore other reviews about EverCommerce

5.0
Jul 6, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Great people and work culture. Good work life balance

Cons

Everyone is in different time zones but you get used to it

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I work in the EverHealth division. Colleagues are friendly and quick to help. Diversity is a founding value--and for a guy not so much on that bandwagon (due to the political bent) I am astonished that this company walks their talk. Diversity of thought is protected and respected. I really admire this. Managers are communicative and and eager to help you succeed. There is a sense of ownership at all levels. This traces back to another founding value that everyone wins or loses together. It's the primary reason I pursued this company and they walk the talk here as well. Collaboration between all levels is fantastic. I've not encountered any "silos" among teams or groups which reflects well on both the leadership and the people.

Cons

Products need some help. But there's always a difference between the way a product looks through the lens of marketing vs customers. This is normal and expected. To be fair--the company is investing in the products and paying attention to customer feedback which is encouraging.

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