1. We cold-called elderly people.
2. The patients had no idea who we were, nor did the doctor offices.
3. Fraudulent, somehow HealthWatch by EverHealth was able to obtain Medicare and PHI for patients and create false monthly summaries for specialists.
4. The patient information was outdated, up to 10 years old.
5. Management lied about EVERYTHING, job description and schedule.
6. Many times we did not know when was the end of our shift. We were only allowed to go-home if the collective Chronic Care Coordinators hit their quota in completing assessments.