The Tone and Culture isn't Appealing - Customer Experience Representative EverCommerce Employee Review

2.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

The scheduling option 401 (K) match

Cons

Monotonous Work Disingenuine in their care for the employee Management could use training in emotional intelligence There is always an underlying feeling of stress There is no homogeny or transparency The compensation does not match the expectations

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EverCommerce Response
1y
Thank you for sharing your feedback with us. We're committed to addressing the issues you've raised, including management training and transparency and feelings of stress. If you'd like to discuss your thoughts further or offer more specific suggestions, please reach out to our People Team at peopleteam@evercommerce.com. Thank you for your contributions to EverCommerce thus far. We're dedicated to creating a positive work environment for all our employees and value your input in this process.

Explore other reviews about EverCommerce

5.0
Jul 6, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Great people and work culture. Good work life balance

Cons

Everyone is in different time zones but you get used to it

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I work in the EverHealth division. Colleagues are friendly and quick to help. Diversity is a founding value--and for a guy not so much on that bandwagon (due to the political bent) I am astonished that this company walks their talk. Diversity of thought is protected and respected. I really admire this. Managers are communicative and and eager to help you succeed. There is a sense of ownership at all levels. This traces back to another founding value that everyone wins or loses together. It's the primary reason I pursued this company and they walk the talk here as well. Collaboration between all levels is fantastic. I've not encountered any "silos" among teams or groups which reflects well on both the leadership and the people.

Cons

Products need some help. But there's always a difference between the way a product looks through the lens of marketing vs customers. This is normal and expected. To be fair--the company is investing in the products and paying attention to customer feedback which is encouraging.

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