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Everest Re Group

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Bad IT Management - Anonymous employee Everest Re Group Employee Review

2.0
Jun 21, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is doing well, many opportunities. Fair compensations &benefits and decent pension plan. Majority of the employees are very nice and many of them have worked in the same company for a long time.

Cons

New IT Management joined 2016 and everything has gone downhill since. They opened many new high level (highly compensated) positions at the top to bring in Leadership, Project Managers, Scrum Masters, Architects from outside the company. On the other end, they have forced out/replaced many existing experienced technical staff and replaced them with cheap offshore consultants (with zero experience) from Infosys Management staff spent all day in meetings with very few people left on the floor to do the actual work. In addition, management came up with so many new processes & procedures (Agile, JIRA, Pillar groups, Architecture Review Board) that has added another layer of overhead to the few technical staff who were doing the actual work. It now takes weeks (if not months) to complete a very simple project. The new IT team are managing their staff using ‘fear’ tactics: first telling employees that they will give out more bad(they call it 'curved') reviews and then threaten to get rid of people with below average reviews. Bonus are reduced because all those new high paying big fishes take money from the pool first. IT consultants are being clamped into desks & environment worse than a call center floor. The result: employees are fed up and moral are low. Everyone is focusing on their own assignments and stopped helping out each other. Projects were delayed and quality of work dropped thanks to the help from Infosys. If you want to join Everest as an engineer, developer, QA, or tech support; please think twice because this company is moving all these positions offshore to Infosys. Management here don’t value these technical skills (easily replaceable in their mind) and eventually and IT department will be left with on-shore management team plus an army of Infosys consultants.

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Everest Re Group Response
9y
Thank you for sharing this feedback on your experiences within the Everest ETS group. As you are aware, the ETS team has been going through a transformation to make the department and its processes more effective and efficient, and our projects more collaborative, but we do understand that transformations such as this can be difficult to get through. We recognize that the team is being held to a higher standard, and that performance expectations are changing. IT management is being asked to create an IT Department that better supports our fast-paced, growing business. Our CIO, ETS Leadership and Recruiting teams are focusing on recruiting talent at all levels, specifically those in the early stages of their career to encourage growth and development at Everest, and we have many brand new roles open at that level. Please know that we are sharing your feedback appropriately so that it is addressed. We never want to hear that employees are fearful, morale is low, or that individuals are no longer collaborating with each other, as this is not the culture we strive for at Everest.

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