Pros
Nice facility, well equiped and organized. Decent pay and benefits. High quality, knkowledgabe staff.
Cons
Poor management. Department/Division heads with little or no people skills. Emphasis is on form over substance. Volume of work is prized over quality of work. High level claims professionals spend a great deal of their day inputting redundant notes into an antiquated computer system. The mangers regurgitate information obtained from the TPA's notes into the company system. As long as the note is input timely, the content is of little importance. Creativity and competincy are not rewarded, timely input is. Everest recently took advantage of the "poor ecomony" (while posting very respectable profits) to downsize its staff and increase the workload on the already very busy staff that remained.