Once Upon A Time, I thought I would never consider leaving. The mighty have fallen. - Anonymous employee Everpure Employee Review

While the feedback is disappointing and disheartening to read, it has sparked some long overdue discussions within the support organization about how people feel about their jobs, career prospects and what defines Pure culture. While we have grown rapidly, it is no excuse for people to feel a massive cultural shift, although admittedly the culture continues to evolve and is being enhanced as more people join the team with different experiences. I am hoping you were part of one of the many discovery and feedback sessions we held in Utah to help clarify why some of the recent changes were necessary. While I cannot go into the specifics in a public forum, we did attempt to explain some of the decisions made and also took feedback onboard as to where we can improve. Most of the team we talked to still feel Pure is the best place they have ever worked at, and while some agreed with the sentiments expressed below, most of the team felt the opposite. We were recently awarded one of Utah’s Best Places to work, based on anonymous feedback from the team, but we will be working with an external partner to conduct another anonymous survey for employees to give us more detailed feedback to help us continually improve.