Misaligned Mission & Unprofessional Communication Patterns - Student Engagement Everspring Employee Review

2.0
Jul 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Excellent team mates with incredible talent across the board. - Work from home.

Cons

Everspring hires incredible talent across the board but severely underutilizes the skills and background they bring to the table. Stuck in a "traditional" mindset, the company struggles in being open to change and accepting critical feedback from employees. For example, a company wide survey outsourced and created by a third party vendor, was sent to all employees. The results that were shared only highlighted the positive feedback received from employees with absolutely no information on critiques they received and how they were working towards fixing them. Diversity and inclusion efforts are at all time low, with absolutely no regards or training in supporting or advocating for online students - if not, the most diverse student population in higher education. Most of the time, the company's efforts in supporting diverse initiatives result in lackluster company events such as a "trivia night" for Black History Month, and all but a simple "we're proud of you" phrase uttered by the President during Pride Month. For a company that hires progressive and also quite a few individuals who take true pride in their identity within the LGBTQ+ community this was very disrespectful to me and distasteful. Here at this company, it's clear that the focus is more so on the "sale" and marketing tactics to lure students in. Less time is spent on initiatives and accurate, up to date training on retaining these students and making their experiences more holistic and meaningful. Data and sales will always remain at the forefront of this company - if you are interested in joining a company that truly puts students first and are looking to make an impact this is NOT the organization to join. Most importantly, ideas generated from entry-mid level employees are often turned down while those in higher management and C-suite positions continue to make decisions based off of "what has worked in the past". This made it extremely difficult to feel any sort of growth at the organization and made the work feel cyclical, tedious, and with no meaning.

Explore other reviews about Everspring

5.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The best boss I’ve ever had was at this job. I love that the job is mostly remote, but there are some in person opportunities. I always felt supported and fairly compensated.

Cons

We’re required to come in twice a month. I wish it wasn’t a requirement, just strongly encouraged.

1.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office, free coffee and snacks Work From Home Stepping Stone Some nice coworkers

Cons

Terrible work-life balance Will have you managing a huge account, almost basically on your own, and your managers (plural) will either be so burnt out that they cannot help you or so obsessed with looking good for the CEO that they disregard you and pile on more work Layoffs (twice in a calendar year now), where they’ll move the extra work to an already burnt out team Low Pay, Laughable Raises No place for growth Pushes to complete the “Chicago Great Places to Work” survey with positive remarks because that’s one of the only things making them look good to new hires

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Everspring Response
4mo
Thank you for sharing your feedback. I am sorry to hear that your experience at Everspring did not meet your expectations. I understand how difficult organizational changes can feel. Creating a supportive, sustainable work environment is important to us, and we have successfully done so for hundreds of employees for well more than a decade. We are aware that having too little workflow or too much work are each challenging. As such, we regularly conduct workload reviews and adjust workload assumptions, to ensure our teams are engaged and well supported and that Everspring continues to thrive. We will take your feedback into consideration as we continue to undertake these reviews. We value the contributions of our team members and their long-term career success. If you have additional questions or suggestions, please reach out to me directly. We wish you the best in your next chapter. Audra, VP Human Resources
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