More sales-y than it seems - Admissions Advisor Everspring Employee Review

2.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

-Remote like 90% of the time - in office 2 days per month -Office is centrally located to transit for in-office days -Free snacks and soda in office -People are nice

Cons

-The benefits package is VERY expensive compared to other tech companies/education jobs. I was pretty surprised to have such a big chunk taken out of my pay. -The hours are also very long. Competitors operate on an 8-4 or 9-5 day, but admissions counselors at Everspring work 8-5, 9-6, or 10-7. This makes for pretty long days. -You will be pushed to make a large number of calls per day. You will also have metrics about how many calls every person on the team has made sent to you several times per day. Feels very "call-center" like in this way, which was not how the job was sold to me. If you are "underperforming" for a chunk of the day, they will check in and ask why. -While you are never told to "push" people to apply, you are trained in sales techniques and the internal language is less around "prospective students"/"applicants"/"matriculation", and more "leads"/"opportunities"/"wins". In that way, it feels a lot more like you are selling a program for $$$ than advising a prospective student about their education.

Explore other reviews about Everspring

5.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The best boss I’ve ever had was at this job. I love that the job is mostly remote, but there are some in person opportunities. I always felt supported and fairly compensated.

Cons

We’re required to come in twice a month. I wish it wasn’t a requirement, just strongly encouraged.

1.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office, free coffee and snacks Work From Home Stepping Stone Some nice coworkers

Cons

Terrible work-life balance Will have you managing a huge account, almost basically on your own, and your managers (plural) will either be so burnt out that they cannot help you or so obsessed with looking good for the CEO that they disregard you and pile on more work Layoffs (twice in a calendar year now), where they’ll move the extra work to an already burnt out team Low Pay, Laughable Raises No place for growth Pushes to complete the “Chicago Great Places to Work” survey with positive remarks because that’s one of the only things making them look good to new hires

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Everspring Response
4mo
Thank you for sharing your feedback. I am sorry to hear that your experience at Everspring did not meet your expectations. I understand how difficult organizational changes can feel. Creating a supportive, sustainable work environment is important to us, and we have successfully done so for hundreds of employees for well more than a decade. We are aware that having too little workflow or too much work are each challenging. As such, we regularly conduct workload reviews and adjust workload assumptions, to ensure our teams are engaged and well supported and that Everspring continues to thrive. We will take your feedback into consideration as we continue to undertake these reviews. We value the contributions of our team members and their long-term career success. If you have additional questions or suggestions, please reach out to me directly. We wish you the best in your next chapter. Audra, VP Human Resources
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