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      Evolve

      Engaged Employer

      Evolve reviews

      Still Struggling - Anonymous employee Evolve Employee Review

      2.0
      Oct 29, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work is a bright spot. Colleagues are friendly and talented. People genuinely care about guests and one another even when leadership falters. Culture is young, energetic, and casual. People early in their careers can get some experience in customer service or operations.

      Cons

      The company doesn't know what it wants to be. There's talk of innovation, culture, and values, but in practice, it's chaotic. Leadership changes direction constantly. Priorities shift without explanation. Micromanagement is everywhere. Decisions are top-down. Attempts to question or suggest improvements is viewed negatively. People keep their heads down and are afraid to speak up. Those that speak up are next on the layoff list. Pay doesn't match the workload or expectations. They can't afford to increase wages but executives are hired at inflated salaries. Then teams are trimmed to the bone, leaving fewer people to do more work under tighter deadlines. Morale has declined. Talented people have left. Those who stay are ready to get out. It’s a shame, because there were genuinely good colleagues but the leadership environment crushes that energy.

      avatar
      Evolve Response
      7mo
      Thank you for your feedback and for the contributions you made during your time at Evolve. We’re glad to hear you found value in the flexibility of remote work and the care and talent of your teammates—those are core parts of our culture that we work hard to protect. We recognize that operating in a high-performance, customer-obsessed environment means moving fast, evolving often, and setting a high bar. But that only works when it’s paired with clarity, consistency, and trust. When those pieces are missing or misaligned, we know it can create confusion—and that’s not the culture we’re building. Over the past year, we’ve made focused changes: improving how we communicate priorities, developing stronger leaders, and realigning how we evaluate performance to ensure we’re rewarding impact and supporting growth. There’s more work to do, and we’re committed to it. Thank you again for your perspective. It helps us move forward with greater focus and accountability.

      Explore other reviews about Evolve

      5.0
      Jun 13, 2026
      Vacation rental advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      the actual job is really easy, and not too many calls

      Cons

      every job has its pros and cons but nothing too negative

      avatar
      Evolve Response
      3w
      Thanks for sharing your experience, and we're glad you enjoyed your role as a VRA. This team plays a crucial role in delivering for our owners and guests. We hold high expectations for all teams and wouldn't characterize VRA work as easy, but we do hope it's always manageable and allows Evolvers to thrive within and outside of Evolve.
      1.0
      Jun 8, 2026
      Advisor, owner and guest support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful teammates that quickly become the only reason you stick with Evolve, outside of a steady paycheck.

      Cons

      Too many to list truly. This company is grasping at straws to survive in the short-term vacation rental industry; despite being manhandled at every turn by "partner" companies such as Airbnb. The company is literally always changing the goal post and then blaming the frontline team for not meeting their insane expectations. You will deal with multiple shift bids during the year, mainly to follow their random firing/layoffs that they wish to keep quiet. Constant system changes, staff changes and new responsibilities that are often rushed and not yet ready to be implemented, and an incredible lack of care from leadership. Nonexistent training for all of the new responsibilities you will take on after the layoff of an important team. By the time I left in April 2026, I had taken on partner services, guest support, owner support, listing optimization, booking management, damage claims for substantial incident reports and more. All of which you are expected to complete with back to back inbound calls to uphold the "customer-obsession" role. When they have decided to put you and at least 5 other teammates on the same chopping block, they will claim you were "avoiding work" or "on a call too long" to avoid any accountability for the drastic amount of issues at this company. I have had 7 MANAGERS within a 3.5 year span. If you absolutely have to work here, the only way to get through it is to completely disassociate and be sure to use your 10 EAP sessions...

      6
      avatar
      Evolve Response
      3w
      We're glad the relationships you built with Evolvers were meaningful. Evolve is a high-performance, high-accountability environment, and we own that. When expectations aren't being met, we address it directly. If there are specific concerns about how your departure was handled, we want to hear them—please reach out to people@evolve.com.
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