Here's the skinny - Success Team Evolve Employee Review

4.0
Feb 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Lieutenants are very knowledgeable in the industry and seem pretty adepts at managing this disruptive business. Evolve (or the team's I've seen in action) mirror many successful and in tune company when it comes to leadership and listening to their employees. Regular 1x1's with your superior and regularly asking their employees for their opinions and suggestions to make the job and company better. This is something they promise during hiring and deliver on once you're in! Not all suggestions can be implemented right away or should be used to begin with, but they certainly do listen to what you have to say. Like everything in life, it's all a work in progress. The fact that they value my suggestions really makes a difference to me! I also appreciate the way the Brass is trying to keep the small feel of the company. I like the town halls and the kickoffs. I like knowing how we are doing as a whole and having a chance to meet other team members while enjoying a beer/food on the company dime. No, I wouldn't quite if they didn't keep doing it, but I really do enjoy it and it's a nice way of showing they appreciate us.

Cons

Pay. Without a shadow of a doubt, I am underpaid. Maybe by 10 or 15 percent overall. That not a huge raise to give your employees and it might result in fewer of these reviews where current/former employees rail against the poor pay. (Side rant: While being interviewed, I was asked if I could work part time to start. Now, here, protected by the anonymity of the internet, I would like to give my "unfiltered" response. The answer is HELL NO. Who can afford to house, clothe and feed themselves on a part time and apparently underpaid job in Denver, Colorado?!) The job is heavily based on interacting with clients over the phone/email. Some would call it a call center. I give this part of the job 2/5 stars. It usually not terrible, but like any customer facing job, homeowners can get upset and it's not always fun to deal with. I really don't view it as a call center job because we are a property management company of sorts, and unfortunately, we cannot be in all locations at all times. Therefore, email or phone are the only forms of communication. I don't view this as going to a call center every day, and have no problems going into work.

Explore other reviews about Evolve

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

the actual job is really easy, and not too many calls

Cons

every job has its pros and cons but nothing too negative

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Evolve Response
4w
Thanks for sharing your experience, and we're glad you enjoyed your role as a VRA. This team plays a crucial role in delivering for our owners and guests. We hold high expectations for all teams and wouldn't characterize VRA work as easy, but we do hope it's always manageable and allows Evolvers to thrive within and outside of Evolve.
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful teammates that quickly become the only reason you stick with Evolve, outside of a steady paycheck.

Cons

Too many to list truly. This company is grasping at straws to survive in the short-term vacation rental industry; despite being manhandled at every turn by "partner" companies such as Airbnb. The company is literally always changing the goal post and then blaming the frontline team for not meeting their insane expectations. You will deal with multiple shift bids during the year, mainly to follow their random firing/layoffs that they wish to keep quiet. Constant system changes, staff changes and new responsibilities that are often rushed and not yet ready to be implemented, and an incredible lack of care from leadership. Nonexistent training for all of the new responsibilities you will take on after the layoff of an important team. By the time I left in April 2026, I had taken on partner services, guest support, owner support, listing optimization, booking management, damage claims for substantial incident reports and more. All of which you are expected to complete with back to back inbound calls to uphold the "customer-obsession" role. When they have decided to put you and at least 5 other teammates on the same chopping block, they will claim you were "avoiding work" or "on a call too long" to avoid any accountability for the drastic amount of issues at this company. I have had 7 MANAGERS within a 3.5 year span. If you absolutely have to work here, the only way to get through it is to completely disassociate and be sure to use your 10 EAP sessions...

6
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Evolve Response
4w
We're glad the relationships you built with Evolvers were meaningful. Evolve is a high-performance, high-accountability environment, and we own that. When expectations aren't being met, we address it directly. If there are specific concerns about how your departure was handled, we want to hear them—please reach out to people@evolve.com.
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