Rapidly Declining, Think Twice - Anonymous employee Evolve Employee Review

1.0
May 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The people that you work with are great, the recruiting team does a nice job bringing in good talent, retention is another story. -Relaxed dress code -Great office location

Cons

Take note of how the reviews are trending at the, a sign of the eroding culture and high turnover at the company (not to mention most five stars oddly say the same thing with little to no substance behind the review). Do yourself a favor and look elsewhere, Denver has a booming job economy and almost all companies of this size offer better pay and benefits. The owners want to grow the company as fast as possible to get acquired and as a result they have sacrificed quality for quantity, which is felt by every team. 1.) The benefits package has to be the worst in Denver for a company of this size: • No starting PTO (one day is earned each month) • No sick days (if you get sick either get the entire office sick or burn up all your hard earned PTO days) • No commuter/parking benefits • No 401k match • The health insurance that was brought in house is truly awful. • No continuing education, tuition reimbursement. • Starting pay is in no way, shape, or form "competitive", the commission compensation was also grossly overstated upon hiring which is very disappointing. It was represented as close to an additional 10k, yet we have been annihilating monthly goals in 2018 and are not coming anywhere near those totals. • I'll just stop there 2.) Management is very disengaged and out of touch with the day to day aspects of the job. • Any suggestion for a process improvement is met with “well it’s a lot better than it used to be” • Almost no accountability or oversight for important components of the job, but a ton of micromanagement and rules being put in place for very trivial aspects of the day to day. • Those who are personal friends with management are the first in line for promotions…shocking. • You are brought together two times a month as a company, which is a lot of fun, but afterwards you realize they essentially just boast about how much money the company is making and it is not reflected in anyone’s paycheck.

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Evolve Response
8y
We appreciate your feedback and are sorry to hear you didn’t enjoy your time with us. With regards to pay and benefits, we offer compensation that is competitive for the specific roles we hire for. For instance, the salary we provide to someone in an entry-level customer service role is comparable to what other companies in the Denver area offer for this type of role. We’re also very transparent about everything related to compensation during the interview process. We certainly aspire to continue enhancing the benefits we offer, but some of your feedback on this topic has us a bit confused. For example, we offer pre-tax commuter benefits, full-time employees have the ability to select from multiple health insurance plans through Cigna, and new employees are able to use up to 5 days of PTO even if they have yet to formally accrue the days. If any this wasn’t made clear to you, we apologize. Working for a high-growth company certainly isn’t for everyone, but we're proud of the fact that our turnover rate is significantly below the industry average, and we're confident that our best days are ahead of us. Thanks again for taking the time to share your thoughts. We hope you find your next role to be a better fit.

Explore other reviews about Evolve

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

the actual job is really easy, and not too many calls

Cons

every job has its pros and cons but nothing too negative

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Evolve Response
4w
Thanks for sharing your experience, and we're glad you enjoyed your role as a VRA. This team plays a crucial role in delivering for our owners and guests. We hold high expectations for all teams and wouldn't characterize VRA work as easy, but we do hope it's always manageable and allows Evolvers to thrive within and outside of Evolve.
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful teammates that quickly become the only reason you stick with Evolve, outside of a steady paycheck.

Cons

Too many to list truly. This company is grasping at straws to survive in the short-term vacation rental industry; despite being manhandled at every turn by "partner" companies such as Airbnb. The company is literally always changing the goal post and then blaming the frontline team for not meeting their insane expectations. You will deal with multiple shift bids during the year, mainly to follow their random firing/layoffs that they wish to keep quiet. Constant system changes, staff changes and new responsibilities that are often rushed and not yet ready to be implemented, and an incredible lack of care from leadership. Nonexistent training for all of the new responsibilities you will take on after the layoff of an important team. By the time I left in April 2026, I had taken on partner services, guest support, owner support, listing optimization, booking management, damage claims for substantial incident reports and more. All of which you are expected to complete with back to back inbound calls to uphold the "customer-obsession" role. When they have decided to put you and at least 5 other teammates on the same chopping block, they will claim you were "avoiding work" or "on a call too long" to avoid any accountability for the drastic amount of issues at this company. I have had 7 MANAGERS within a 3.5 year span. If you absolutely have to work here, the only way to get through it is to completely disassociate and be sure to use your 10 EAP sessions...

6
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Evolve Response
4w
We're glad the relationships you built with Evolvers were meaningful. Evolve is a high-performance, high-accountability environment, and we own that. When expectations aren't being met, we address it directly. If there are specific concerns about how your departure was handled, we want to hear them—please reach out to people@evolve.com.
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